Player Protection

We take player safety seriously and promote responsible play across every touchpoint. Vegastars Responsible Gambling is part of how we run the site: clear limits, practical tools, and straightforward guidance to help you control your activity. Use the settings and support options to pause, limit or step back when needed. This page explains the principles we follow, the tools available, signs of risky behaviour, and ways to get help. If you need time away, options are provided quickly and without penalty.

Vegastars Responsible Gambling Principles

Protection, transparency and control are central. Behaviour-based safeguards and player choice sit alongside straightforward rules. Availability of support and clear terms guide how we handle account restrictions and safety measures.

Tools to Manage Your Play

Deposit and Loss Limits

Set daily, weekly or monthly deposit limits to control spending. Loss limits are available to cap net losses over defined periods. Limit changes that reduce exposure take effect immediately.

Time Limits and Reality Checks

Session time limits and on-screen reminders help track play time. Configure reality checks to receive periodic alerts and review session length before continuing.

Temporary Time-Out and Self-Exclusion

Short time-outs pause account access for a set period. Self-exclusion blocks access for longer intervals when a break is needed. Both options disable play and can be initiated from the responsible gambling area.

Recognising Problematic Behaviour

Warning signs include chasing losses, borrowing to fund play, neglected responsibilities, or persistent preoccupation with gambling. Rapid increases in stake sizes or hiding activity from others are also indicators to act.

Staying in Control

Create a simple plan: set strict deposit and time limits, use loss confirmations before continuing, and keep a personal budget separate from gaming funds. Take regular breaks and review activity statements to stay aware of patterns.

Access to Professional Help

When limits and time-outs are not enough, professional support is available. Reaching out early improves outcomes. Confidential counselling can help with budgeting, coping strategies and relapse prevention.

Australian Support Organisations

Contact national helplines and local services for immediate assistance. Telephone and online counselling options are available across states and territories. Search for gambling help lines, financial counselling or mental health services in your area.

How to Reach Us for Assistance

If you need help setting limits, initiating self-exclusion, or discussing account concerns, contact support. We will provide options and direct you to external support organisations without judgement.